Privacy Policy
Overview
MSDSonline Inc. (鈥淢SDSonline鈥?) is serious about protecting your privacy and recognizes that you care
how information about you is used and shared. We appreciate your trust that we will do so carefully
and sensibly. This notice (this 鈥淧rivacy Policy鈥?) describes how we may collect personal information
about you, how we may use it, with whom we may share it, what choices you have regarding it, and
how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Use of this
MSDSonline Website (www.MSDSonline.com, this 鈥淪ite鈥?) and we encourage you to become familiar
with the terms and conditions contained herein. By accessing and using this Site, you agree that
you have read and understand this Privacy Policy, and that you accept and consent to the
privacy practices described in this Privacy Policy.
Changes to Privacy Policy
From time to time, MSDSonline may change its privacy practices because of changes in relevant and
applicable legal or regulatory requirements, the business or business practices of MSDSonline, or in its
attempts to better serve your needs. Notice of such changes to our privacy practices will be given in
the manner described in MSDSonline鈥檚 Terms of Use for this Site and a revised Privacy Policy will be
posted at this location.
What Information Do We Collect?
MSDSonline may collect various types of information from or about you. During the Site registration
process and the MSDSonline subscriber registration process, you supply us with basic contact
information (such as name, address, telephone number, e-mail address and company name), as well
as billing information. This information is generally entered into fields in the registration and
subscription forms and enables you to take full advantage of the products and services that we offer.
Should you purchase any MSDSonline subscription or services on or through the Site, the information
that you supplied during the registration process may be used to track details about those purchases.
MSDSonline may also retain the content of and metadata regarding any correspondence you may
have with MSDSonline or its customer service representatives, regardless of the mode of
communication by which such correspondence was made. This information helps MSDSonline to
improve the Site and the materials, products and services that we offer on the Site, and to more
effectively and efficiently respond to both current and future inquiries.
As with many other Web sites, the Web servers used to operate the MSDSonline Site collect certain
data pertaining to you and the equipment and communications method that you use to access the
Internet and the Site. Without combining these data with other sources of information, they do not
readily identify you. They do reveal such things as the Internet protocol (鈥淚P鈥?) address assigned to
your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the
length of time you spent at the Site. This information is collected to, among other things; facilitate
Site operation and system administration, to generate aggregate, non-identifiable statistical
information, and to improve content and content delivery with regard to the Site and the materials,
products and services that MSDSonline makes available on the Site.
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MSDSonline uses 鈥渃ookies鈥? (small text files stored on your computer) to help track and customize your
access and use of the Site. Cookies store and retain information that helps us recognize you when
you return to the Site following a previous visit. Cookies may also store any login or ID assigned to
you by MSDSonline and the associated password, though this information is stored in encrypted form.
Most popular Internet browser packages allow you to configure the browser so as not to accept
cookies. However, setting your browser to reject cookies may prevent you from taking full advantage
of the Site and the materials, products and services that MSDSonline makes available on the Site.
How Do We Use The Information That We Collect?
In addition to the uses mentioned or described above, MSDSonline uses the information that it collects
from or about you to improve the materials, products and services that MSDSonline makes available
on the Site, to notify you of changes made to the Site or new products made available on or through
the Site, to evaluate your needs and customize Site content delivered to you according to those
needs, to facilitate the processing of any purchases you make through the Site, to send you
promotional material from MSDSonline and some of our affiliates, and for other legitimate and lawful
business purposes of MSDSonline. MSDSonline does not share information collected about you with
third parties, except with regard to certain special programs that we offer in connection with some of
our business associates, which may involve special promotions and/or pricing, and in which you are
participating. Should you register as a participant in one of those programs, MSDSonline will
acknowledge your registration and notify our applicable business associate of your registration,
thereby enabling you to receive the corresponding program benefits. It is our policy not to sell lists
containing personal information about Site users, registrants or subscribers. MSDSonline may provide
aggregate statistics about our clients, sales, traffic patterns, and related site information to reputable
third-party vendors, but these statistics will include no personally identifying information. MSDSonline
may release account information when we believe, in good faith, that such release is reasonably
necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii)
protect the rights of MSDSonline or another party.
What Choices Do You Have?
You may update at any time the information about you and your personal preferences that is stored
from your Site or subscriber registration. You may also ask us at any time to correct any inaccuracies
contained in your information or to remove your name from our list of Site users who wish to receive
electronic communications and e-mail advertisements from MSDSonline and our affiliates by simply
sending such a request to us at the numbers or addresses given below. Once you opt-out, we will
honor your choice until you inform us otherwise. Please remember, however, that if we have already
shared information about you pursuant to your registration and participation in any special programs
of our business associates (as described above), we have no control over how such business
associates may further use that information and you will need to contact them directly in that regard.
E-mail: CustomerHelp@MSDSonline.com
MSDSonline
Attn: Customer Support
350 N. Orleans Street, Suite 950
Chicago, IL 60654
Customer Service: (888) 362-2007
MSDSonline Inc. 2 Website Privacy Policy
Facsimile: (312) 881-2001
How Do We Protect Information Collected About You?
MSDSonline places a high value on protecting information transmitted via this Site. For this reason, we
use state-of-the-art security solutions, including VeriSign鈥檚 Site Trust 128 bit SSL encryption
technology to process payments and to provide secure communication methods. In addition, the Site
is protected by a firewall that provides a high level of security. MSDSonline takes commercially
reasonable measures to secure and protect customer-specific information transmitted via or stored on
our Site. However, no security system is impenetrable. We cannot guarantee that information users
supply will be totally secure.
Business Transfers
As MSDSonline continues to grow and develop its business, it is possible that its corporate structure
might change or that it might merge or otherwise combine with, or that substantially all of its assets
might be acquired by, another company. In any such transactions, customer information generally is,
will most probably be, and should be expected to be one of the transferred business assets.
Linked Sites
For your convenience, some hyperlinks may be posted on the Site that link to other Web sites not
under the control of MSDSonline. We are not responsible for and this Privacy Policy does not apply to
the privacy practices of those sites. We encourage you to seek out and read the privacy policy of any
Web site that you visit. In addition, when you initiate a transaction on a Web site that our Site links
to, even if you reached that site through our Site, the information that you submit to complete that
transaction becomes subject to the privacy practices of the owner of that linked site. You should read
their privacy policies to understand how they use and protect personal information that they collect.
MSDSonline is not responsible for the privacy or information practices of its suppliers or any third
party Web sites.
Who Can You Contact For More Information?
Please direct any other questions regarding our privacy practices or this Privacy Policy to MSDSonline
at CustomerHelp@MSDSonline.com or by our customer service line at 1-888-362-2007.
Acknowledgement
YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND CONSENT TO THE PRIVACY
PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE TERMS
OF USE REFERENCED HEREIN.
Last updated January 12, 2007
MSDSonline Inc., All rights reserved.
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